Last updated: September 2025​

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At Get Popped, we value your privacy and are committed to protecting your personal information. This policy explains what we collect, how we use it, and your rights when using our services.

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1. Information We Collect

When you contact us, book an experience, or join our mailing list, we may collect:

• Contact details: name, email address, phone number

• Booking details: number of singers, spectators, event type, preferred dates

• Payment information: collected securely via our payment providers (we don’t store card details ourselves)

• Communications: messages or enquiries you send us

• Optional extras: photos, feedback, or reviews you choose to share with us

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2. How We Use Your Information

We use your information to:

• Process and manage bookings

• Respond to enquiries and customer support requests

• Send confirmations, reminders, and updates about your booking

• Share updates, offers, or news (if you’ve joined our mailing list)

• Improve our services and customer experience

We will never sell your personal information to third parties.

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3. Sharing Your Information

We only share your data when necessary:

• With trusted service providers (e.g. payment processors, email platforms)

• If required by law or legal process

• To protect the rights, safety, or property of Get Popped, our clients, or others

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4. Data Storage & Security

Your personal information is stored securely and only accessed by authorised staff. While no online service can be 100% secure, we take reasonable measures to protect your data from loss, misuse, or unauthorised access.

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5. Your Rights

You have the right to:

• Access the personal information we hold about you

• Request corrections or updates to your information

• Ask us to delete your information (except where we need it for legal or booking-related reasons)

• Opt out of our mailing list at any time by clicking “unsubscribe” in emails

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6. Cookies & Website Use

Our website may use cookies or similar technologies to improve your browsing experience and track anonymous usage data. You can control or disable cookies in your browser settings.

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7. Children’s Privacy

If booking an experience for children under 14, we require a guardian to be present. We do not knowingly collect personal data from children without parental consent.

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8. Updates to this Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated effective date.

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9. Contact Us

If you have any questions about this Privacy Policy or your data, please get in touch: info@getpopped.co.nz